Refund policy
Refund & Return Policy
At MedHome, we want you to be completely satisfied with your purchase. If you are not satisfied, you may return your item under the following conditions:
• Return Window: Returns and refunds are accepted within 30 days from the date of purchase.
• Condition: The item must be unopened, unused, and in its original packaging to be eligible for a return.
• Non-Returnable Items: Any item that has been opened, used, or damaged after delivery is not eligible for a return or refund.
• Return Process: To initiate a return, please contact our customer support at 6036677198 for further instructions.
Refunds will be processed once the returned item is inspected and confirmed to meet our return criteria. Shipping costs are non-refundable, and the customer is responsible for return shipping fees unless the return is due to a defective or incorrect item.
MedHome reserves the right to refuse a return if it does not meet the stated requirements.
For any questions or assistance, please reach out to us at 6036677198